When I enter one of my applications for scoring, the form is Read Only. How do I fix this?
This can happen, in rare cases. There is nothing you have done wrong in this instance. Please contact ISTS Customer Care at ContactUs@applyISTS.com so we can fix this for you.
One of the applications I am supposed to score is for someone I know. Should I still score that application?
You should verify with your committee chair or with the program sponsor to see if you should score that application or if we need to move the application to another judge.
Why is there no score on the Home page when I have scored the application?
Many programs have different scoring requirements. The score you see on the Home page may not be displaying due to the type of scoring you are working on. If you have verified your scores within the application review are correct, your scores have been saved. The score on the Home page is for display purposes only. If you are concerned about these scores not displaying, please reach out to your committee chair to verify with them the scoring and to see if that score should actually be displaying.
When I log in, I see no applications. Where are my applicants to review?
First, double check that you are using the correct log in credentials. You were most likely assigned credentials that end in @scholarship.ISTS. If you are using the correct login credentials, make sure you check the application review deadline. Once the deadline has passed, you will no longer see the applications on your Home page.