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Help For Applicants
Why was I not selected for a scholarship?
When do I hear about Results?
What does my Application Status mean?
Awards & Checks
Can my scholarship be made out to me?
What if my scholarship reduces other aid from my school?
Are scholarships taxable?
Why do I have to provide my high school transcript?
Can I defer my scholarship?
I have multiple college transcripts. Which one should I provide to the application?
I do not have SAT or ACT test scores because my school did not require them for admission. What can I send in as their scores?
I want to provide both my SAT and ACT scores to the application. How do I do that?
The form only allows one test date. How do I submit my superscore to you?
My document says Processing but the deadline is tomorrow. Will I be Ok?
How To Apply
How can I delete a row or entry from my application?
Can I get financial aid?
How do I save my application/recommendation to come back later?
What do I put on the eligibility page?
What school do I list in the college/university section?
Log-In & Passwords
I am trying to create an account, but my date of birth is not being accepted. What’s wrong?
In creating a password, I am asked to use a “Special Character”. What is that?
How do I reset my password?
What if I won't have my transcript in time for renewal?
What is a renewable award?
How do I know my renewal criteria?
Supplements & Recommendations
How do I create a second supplement request?
Can I upload, mail or email a letter of recommendation?
Do I need a supplement code or a program key?
What does my Supplement Status mean?
What if my recommender didn't get my request?